By: Layla H. | Location: Dubai ★★★★★
I can't express how grateful I am for Media Town Agency. I was stuck in a cycle of frustration when my Instagram got disabled due to impersonation reports. People were stealing my photos, pretending to be me, and worse—some of them had verified badges. I felt helpless trying to reach Meta support on my own, but then someone recommended Media Town, and honestly, they changed everything for me. From the first moment, they treated me with seriousness and professionalism. They escalated my case internally and guided me through a very specific video verification process I had never even heard of before. They asked me to send a selfie video from different angles so Meta could verify my face ID, and within hours, all the fake accounts that were using my face and name disappeared. The team then walked me step by step through recovering my original Instagram account. They asked for my original email, city of registration, and once I provided everything, it took just about 12 hours before I received the recovery email from Instagram. I was back online! Then they took things a step further by offering me their verification service. They created a Wikipedia page for me, launched a Google Knowledge Panel, and two days later, I was verified with the legacy badge. It felt surreal. They didn’t just help me recover—they helped me build something bigger. This agency truly understands how the digital world works. 100% recommended!